Our very low return rate allows us to keep our prices keen.
One of the things that we’ve always like about Sebo is that there’s very, very good spare parts availability, and even back to the very early X1 machines, you can get 99% of the spares.Is that kind of more by luck than judgement, or is it by design that they want the machines to be repairable for 20-30 years, which most manufacturers don’t?
Can you comment on the company ethos surrounding parts availability, repairs and sustainability?.Justin: Well, it is by design that machines last a long time.And I know with Sebo Germany that they always look at what the machine’s got to do.
What life it’s expected to have, how long it’s expected to last,.they want it to be.
And that they use that to create the machine, the parts, and the quality of the parts.. And because they want the machines to last and they want to look after customers, it’s a duty, responsibility and a wish to have parts available long term.
The only time that we ever don’t have parts is when we are using a supplier, say, of motors.Premier Inns use these for example..
The Sebo equivalent is the Evolution 300, and we sell that here:.Sebo Evolution 300.
But our Sebo costs.than you’ll pay for an Ensign 300 Evo..